Economic indicators show growth, but members feel stress. This is the K-Shaped economy. Relying on "average" data creates a dangerous blind spot that masks the distress of your most vulnerable members.
We're back from a holiday break with a look at the "Safety Paradox"—why financial health isn't enough. Plus, urgent reminders for our 2026 conference schedule.
Join Glatt Consulting in San Antonio, April 20-23, 2026. Tom Glatt will lead sessions on Strategic Partnerships, Ethical Leadership, and a deep dive into the CU HealthScore.
The credit union industry is safer than ever, but it is slowly shrinking. Our Q3 2025 HealthScore analysis reveals the "Fortress Trap" and the urgent need to pivot from accumulation to deployment.
This week, I’m challenging the idea that governance belongs in a binder. Plus, a massive deep dive into AI strategy development and an exclusive invitation to my upcoming HealthScore briefing.
Join Tom and Jennifer Glatt for the 2026 Caribbean Cruise Conference, Feb 15-25. Attend expert-led sessions on CU strategy, governance, and member experience.
Credit unions face a 42% AI 'poor fit' rate. New research on why this is a crisis of strategic clarity, not technology, and the 4-step mandate to fix it.
An exclusive webinar for WCMS Alumni. Tom Glatt breaks down the latest CU HealthScore data to reveal the critical health and performance trends shaping credit union strategy.
For most boards, "governance" is a dusty binder. This is a failure of the system, not the people. Learn what governance is really about: a "Living System" for proactive, strategic oversight
This week, I'm diving deep into the transformative impact of stablecoins following the GENius Act. Also, catch up on recent posts covering strategy execution, plan resilience, and more from the blog.
At the Reaching Members conference, Tom Glatt detailed why great strategies fail: The "Execution Gap." Learn how to close it using the OKR framework to connect your board's vision to real, measurable results.
The 'old playbook' for CU strategy is failing. At the 2025 Reaching Your Members conference, Tom Glatt shared a 3-part framework for moving from a static plan to a truly resilient model.
