Speaking Event
Event Announcement: 2026 Reaching Your Members in the 21st Century Conference
Tom Glatt serves as MC and leads two strategic sessions at the 2026 Reaching Your Members in the 21st Century Conference this November.
Leadership
Leadership
Escaping the Predict and Control Trap: Reflections from Lake Tahoe
Glatt Consulting founder Tom Glatt shares key takeaways from the 2026 Directors Critical Skills Conference, exploring how credit unions can escape the Predict and Control trap.
Speaking Event
Event Announcement: 2026 National Director's Roundtable Conference
Glatt Consulting founder Tom Glatt will serve as MC at the National Director's Roundtable Conference in Las Vegas. He will also lead a pre-conference workshop on governance systems and present on the psychology of risk.
Leadership
The 18,000-Foot Baseline: Everest Base Camp and the Psychology of Risk
The decision to hike to Everest Base Camp is driven by deeply rooted psychological DNA. Glatt Consulting's founder shares his personal Risk Type Compass data and the reality of the Himalayas.
Strategy
The AI Delegation Mandate: Preparing for the Agentic Workforce
Anthropic recently advised the banking industry to "stop prompting and start delegating." Learn how credit unions can use a Living Strategy to absorb the shift to an agentic AI workforce.
Credit Unions
The $1 Billion Illusion: Separating Merger Narrative from Financial Reality
When two local credit unions merge to hit the $1 billion mark, the public narrative often masks a harsh financial reality. We break down the data behind a defensive consolidation.
Strategy
What the 2026 Gallup Workplace Report Means for Credit Union Strategy
The 2026 Gallup Workplace report reveals plummeting manager engagement and an AI productivity paradox. Discover why emotional intelligence and ruthless strategic prioritization are the only fixes for credit unions.
Strategy
The Mountaintop Strategy: What a Blues Legend Teaches Us About the Member Journey
What does a blues guitar legend have to do with credit union strategy? After seeing Eric Gales live, Tom Glatt shares why financial products are just "notes," and why your member journey must be the "music."
Leadership
Why Gen Z Isn't "Broken" (And Why a Rulebook Won't Fix Them)
Gen Z is struggling in the workplace due to a lack of face-to-face social repetitions. Learn why communication "rules" won't work, and how the EQ-i 2.0 assessment can help build your next generation of leaders.
Leadership
Beyond the Buzzword: What Critical and Analytical Thinking Actually Mean
Everyone says "critical and analytical thinking" are essential, but the terms have become buzzwords. Learn the real difference between the two, and why human judgment is your only moat against AI.
Leadership
Is Your CEO Ready for the Next Credit Cycle? The Answer Isn’t on the Balance Sheet.
A credit union’s balance sheet is a psychological artifact. To know if your CEO is ready for the next credit cycle, boards must look beyond past financial metrics and evaluate their risk disposition and emotional intelligence.
Strategic Execution
The Execution Gap: How to Cure "Project Obesity" and Make Strategy Live
90% of strategies fail because of poor execution. Learn how to bridge the gap between boardroom vision and frontline action by curing "Project Obesity" and building a strategic Kill List.