Tom Glatt is President of Glatt Consulting Group. With 30 years of experience, he guides credit unions at the intersection of strategy, governance, and performance. He is the architect of The Living Playbook Series and an avid mountaineer.
Human Resources
AI applicant screening tools frequently reject highly qualified, high-character candidates for entry-level roles, undercutting the credit union value proposition.
Executive Briefing
An organization's speed of execution is rarely constrained by a lack of data. In this briefing, I detail how human behavior and governance latency artificially slow strategic momentum.
Speaking Event
Tom Glatt leads a four-hour governance curriculum at the 2027 Director's Strategy and Credit Union Performance Conference this April in San Antonio.
Adaptive Velocity
Improving organizational speed requires managing human behavior. Learn how Risk Type and Emotional Intelligence dictate an institution's adaptive velocity.
Strategic Execution
Execution relies entirely on an institution's adaptive velocity. Learn how to locate strategic bottlenecks across the sensing, deciding, and acting phases of execution.
Adaptive Velocity
High executive speed stalls against slow governance. Learn how to structure board oversight to support adaptive velocity and eliminate decision latency.
Founder's Note
A casual tech tip from a 76-year-old highlights a major strategic blind spot credit union boards face when designing digital channels.
Executive Governance
Strategic plans fail due to unmanaged behavioral friction, not bad math. Learn how to close the execution gap by aligning fixed executive Risk Types with dynamic Emotional Intelligence.
Executive Briefing
Are traditional succession methods creating a governance bottleneck? Discover why I recommend repurposing an Insight Community to build a highly scalable, qualified board pipeline.
Living System
Associate Board Member programs often function as stagnant waiting rooms rather than active pipelines. Discover how Insight Communities offer a scalable alternative for credit union succession planning.
Living System
Discover how credit union boards can repurpose Market Research Online Communities (MROCs) to eliminate network-bias and build a highly qualified volunteer succession pipeline.
Founder's Note
Why I intentionally cap my speaking calendar to a few events a year, and the vital difference between a full-time speaker and a working practitioner.