Speaking Event
Event Announcement: 2027 Director's Strategy and Credit Union Performance Conference
Tom Glatt leads a four-hour governance curriculum at the 2027 Director's Strategy and Credit Union Performance Conference this April in San Antonio.
Tom Glatt
Tom Glatt is President of Glatt Consulting Group. With 30 years of experience, he guides credit unions at the intersection of strategy, governance, and performance. He is the architect of The Living Playbook Series and an avid mountaineer.
Adaptive Velocity
Governing Adaptive Velocity: The Role of Risk Type and Emotional Intelligence
Improving organizational speed requires managing human behavior. Learn how Risk Type and Emotional Intelligence dictate an institution's adaptive velocity.
Strategic Execution
Defining Adaptive Velocity: The Architecture of Strategic Execution
Execution relies entirely on an institution's adaptive velocity. Learn how to locate strategic bottlenecks across the sensing, deciding, and acting phases of execution.
Adaptive Velocity
Governing Adaptive Velocity: Aligning the Boardroom with Strategic Speed
High executive speed stalls against slow governance. Learn how to structure board oversight to support adaptive velocity and eliminate decision latency.
Founder's Note
Founder's Note: AirPods, Age Gaps, and the Digital Native Myth
A casual tech tip from a 76-year-old highlights a major strategic blind spot credit union boards face when designing digital channels.
Executive Governance
Executive Behavior as a Strategic Asset: Bridging the Gap Between Risk Type and EQ
Strategic plans fail due to unmanaged behavioral friction, not bad math. Learn how to close the execution gap by aligning fixed executive Risk Types with dynamic Emotional Intelligence.
Executive Briefing
Executive Briefing: The "Waiting Room" Problem in Board Succession
Are traditional succession methods creating a governance bottleneck? Discover why I recommend repurposing an Insight Community to build a highly scalable, qualified board pipeline.
Living System
The Associate Board Member Bottleneck: Architecting a Scalable Succession Pipeline
Associate Board Member programs often function as stagnant waiting rooms rather than active pipelines. Discover how Insight Communities offer a scalable alternative for credit union succession planning.
Living System
Rethinking Board Succession: Leveraging Insight Communities for Volunteer Pipelines
Discover how credit union boards can repurpose Market Research Online Communities (MROCs) to eliminate network-bias and build a highly qualified volunteer succession pipeline.
Founder's Note
Founder's Note: The Working Practitioner vs. The Full-Time Speaker
Why I intentionally cap my speaking calendar to a few events a year, and the vital difference between a full-time speaker and a working practitioner.
Living Strategy
Stress-Testing Your Business Model: How to Leverage Scenarios
Learn how to implement a "Strategic Wind Tunnel" to stress-test your credit union's operations against high-impact scenarios and build a resilient planning process.
Living Strategy
Redefining Personal Service: Incorporating Agentic AI into Your Business Model
As consumers share deeper financial context with AI agents, credit unions must decouple personal service from traditional channels and re-architect their Business Model Canvas.