Adaptive Velocity
Governing Adaptive Velocity: Aligning the Boardroom with Strategic Speed
High executive speed stalls against slow governance. Learn how to structure board oversight to support adaptive velocity and eliminate decision latency.
Living System
Living System
The Associate Board Member Bottleneck: Architecting a Scalable Succession Pipeline
Associate Board Member programs often function as stagnant waiting rooms rather than active pipelines. Discover how Insight Communities offer a scalable alternative for credit union succession planning.
Living System
Rethinking Board Succession: Leveraging Insight Communities for Volunteer Pipelines
Discover how credit union boards can repurpose Market Research Online Communities (MROCs) to eliminate network-bias and build a highly qualified volunteer succession pipeline.
Living System
The Operational Reality of De Novo Charters: Examining the Closure of African Diaspora FCU
The rapid liquidation of African Diaspora FCU highlights the critical need to validate your business model. Learn the strategic and governance mandates required to avoid institutional failure.
Governance
The Delinquency of Democracy: What Collections Can Teach Us About Member Voting
Why do credit unions chase late loan payments in 48 hours but send just one email for board elections? Discover how to apply systematic diligence to member voting.
Leadership
Escaping the Predict and Control Trap: Reflections from Lake Tahoe
Glatt Consulting founder Tom Glatt shares key takeaways from the 2026 Directors Critical Skills Conference, exploring how credit unions can escape the Predict and Control trap.
Speaking Event
Event Announcement: 2026 National Director's Roundtable Conference
Glatt Consulting founder Tom Glatt will serve as MC at the National Director's Roundtable Conference in Las Vegas. He will also lead a pre-conference workshop on governance systems and present on the psychology of risk.
Governance
Balancing Mission and Math: The WeDevelopment FCU Analysis
A compelling community mission cannot override the mathematical reality of business model sustainability. Read the financial analysis of WeDevelopment FCU's recent NCUA conservatorship.
Governance
The Whistleblower Gap: Owning Your Internal Reporting Architecture
The NCUA encourages credit union employees to use its Fraud Hotline. Discover why relying on an external regulator is a governance failure, and how boards must own their internal whistleblower architecture.
Strategy
The Great Divergence: Why "Average" Metrics Are Failing Credit Unions in a K-Shaped Economy
Economic indicators show growth, but members feel stress. This is the K-Shaped economy. Relying on "average" data creates a dangerous blind spot that masks the distress of your most vulnerable members.
Governance
What is Governance, Really? (Hint: It's Not the Binder on Your Shelf)
For most boards, "governance" is a dusty binder. This is a failure of the system, not the people. Learn what governance is really about: a "Living System" for proactive, strategic oversight