The Q3 2022 industry HealthScore is 6.252, a decrease of 1.28% as compared to Q3 2021. This is the third straight quarter showing a year-over-year decrease. What are the causes, and should we be concerned about the months ahead? Read the article

Credit unions waste time trying to establish clarity of purpose through creation of mission and vision statements. A well-defined business model is a more worthwhile pursuit. Read the article

As consumer interest in high-yield savings accounts rises, credit unions face a new competitor that could change the marketplace dynamic. Read the article

For boards to be truly effective, board members must possess skills relevant to both formal principles-based responsibilities and informal culture-based responsibilities. Read the article

The Q2 2022 industry HealthScore is 6.201, a decrease of 1.77% as compared to Q2 2021. This is the second straight quarter showing a year-over-year decrease. What are the causes, and should we be concerned about the months ahead? Read the article

Leadership teams have a certain center of gravity with respect to approaching and making decisions involving risk. In this post we explore the center of gravity concept, and outline how teams can be impacted by their center of gravity profile. Read the article

In this article we explore creating a governance principles framework that allows a board’s activities and functions to be rooted in governance vs operational responsibilities.

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We’ve been talking, as the human race, for thousands of years. You would think by now we would have figured this out.

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In this article we define Emotional Intelligence, and explain the Emotional Quotient Inventory 2.0 model is used to assess and develop individual and team emotional intelligence and skill.

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In this article we dive into the environmental issues and competitors credit unions tend to find most pressing, and how specific issues can be used to focus your own strategic discussion and decision making.

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Consistency is the hallmark of successful brands. McDonalds, Southwest Airlines, Starbucks and other companies like them all deliver the same experience no matter the location, route, or store. Read the Article

Tom Glatt joins Mike Lawson of CU Broadcast to discuss the latest credit union HealthScore. Watch