Insights

CU Industry Health 

Wilmington, NC (December 12, 2024): Glatt Consulting Group, Inc. reported today that the Credit Union Industry HealthScore for Q3 2024 has declined to 5.960, representing a 2.95% year-over-year drop from Q3 2023's score of 6.141. Read

Authenticity is a Strategic Advantage

At its core, authenticity is about being genuine and true to yourself. It means acting in ways that align with your values. It's about building trust by being transparent and honest, even when it's difficult. Read

OKRs Create a Framework for Success

OKRs offer a powerful framework for driving focus, fostering alignment, and enhancing accountability across the credit union.  Read

Developing Your Business Model Strategy

While credit unions are often referred to as non-profits, they operate as not-for-profit cooperatives. This distinction is crucial because, like any business, credit unions need to generate profits to build capital and ensure long-term sustainability. Read

Sustainability and Resilience in Credit Union Governance

In the realm of credit union governance, the terms "sustainability" and "resilience" are often used interchangeably, but they represent distinct yet interconnected concepts.  Read

What are Key Resources?

In the realm of strategic management and the Business Model Canvas framework, "Key Resources" are the fundamental assets that underpin a credit union's ability to create, deliver, and capture value. Read

The Power of Alignment

Successful companies deliver a unified experience regardless of location. While they may face occasional challenges, their consistent brand identity and unwavering commitment to their core purpose allow them to weather storms and outperform competitors. Read

EI: A Key Ingredient for Effective Leadership

While factors like interest rates and product offerings play a role in credit union success, the human connection forged through emotional intelligence (EI) can be a powerful differentiator. Read

Principles-Based Governance

As a credit union board member, you hold a position of significant responsibility. It's essential to have a clear understanding of your role, the board's overall purpose, and the boundaries between governance and management. Read

Leveraging Core Competence

Is your credit union truly competent in a way that sets you apart? Unfortunately, many credit unions today struggle to identify and leverage a distinct core competence. Read

The Critical Role of Effective Communication

It's no secret that communication is key to success in any organization. However, for credit unions, effective communication is especially critical. Read

Focusing Your Governance Efforts

A high-functioning board play a pivotal role in credit union success. It's not just about fulfilling legal duties; it's about fostering a culture of strategic thinking, collaboration, and member-centric decision-making. Read

How Your Team's Risk Profile Impacts Decision-Making

Every leadership team has a unique approach to risk. Some lean towards caution, while others embrace it head-on. This inherent "center of gravity" significantly influences how teams make decisions, especially in today's rapidly changing financial landscape. Read