For most organizations, "governance" is a word associated with bureaucracy, compliance burdens, and a heavy, three-ring binder that sits on a shelf.
But in today's environment, this isn't just an inconvenience; it's a fatal flaw.
This week, I’m focused on the "Static Document Fallacy"—the idea that governance is a thing you create, file, and forget—and why it is the single biggest vulnerability for a modern board.
Featured Post
What is Governance, Really? (Hint: It's Not the Binder on Your Shelf)
The "Static Document Fallacy" creates a dangerous illusion of safety. Boards believe that because a policy exists in the binder, the risk is managed. But a policy is not a practice. A document is not a defense.
Real governance is not a static archive; it is a dynamic operating system. It is the active process by which your credit union senses risk, makes decisions, and executes strategy.
Deep Dive: AI Strategy
In addition to our governance discussion, we just published a comprehensive guide on AI transformation.
Beyond the Hype: Business Model Clarity for CU Resilience & AI Transformation This is a long-form deep dive designed to help you move past the buzzwords. We explore how to approach AI strategy not as a tech upgrade, but as a fundamental shift in your business model clarity.
Upcoming Events
Dec 8: An Exclusive WCMS Alumni Briefing Virtual Webinar
We are hosting a "Beyond the Numbers" briefing with CU HealthScore. While this event is designed for WCMS Alumni, as a subscriber to this newsletter, you are invited to register for free.
Feb 15 - 25, 2026: Caribbean Islands CU Educational Cruise On the Road
Join Jennifer Glatt and me for an educational cruise conference. We will be hosting expert-led sessions on credit union strategy, governance, and member experience while cruising the Caribbean.
Best,
Tom Glatt
