President, Glatt Consulting Group, Inc.
Tom Glatt is the President of Glatt Consulting Group, Inc., a premier boutique consultancy dedicated to helping credit union boards and leadership teams build resilient, high-performing organizations. With nearly three decades of experience, Tom is a leading expert on the critical intersection of strategy, performance, and governance.
He is the architect of The Living Playbook Series, a proprietary suite of frameworks designed to help credit unions move beyond outdated, static models and embrace a dynamic approach to the future. This series includes:
- Living Strategy: A dynamic approach that integrates the Business Model Canvas, Environmental Scenario Planning, and Objectives & Key Results (OKRs) to replace the "plan-on-a-shelf."
- Living System: A proactive governance operating system that transforms the boardroom from a rear-view mirror into a forward-looking strategic asset.
- Living Scorecard: A holistic performance model anchored by the CU HealthScore, which synthesizes financial and operational metrics into a single, clear signal of institutional health.
Tom’s consulting philosophy is defined by depth over volume. Managing a select number of high-touch engagements at any given time, he has advised institutions ranging from $6 million to $50 billion in assets. He believes that true resilience requires understanding not just the numbers, but the people behind them. Certified in the Risk Type Compass and EQ-i 2.0 (Emotional Quotient Inventory), Tom integrates psychometric depth into his work on CEO succession, leadership development, and board dynamics, helping organizations navigate the complex "human systems" that drive success.
His commitment to the cooperative model extends globally. Tom serves as a Committee Member (Director) for the Galway United Friends Co-op in Ireland, the democratic body governing the Galway United Football Club. This international governance experience reinforces his belief that the cooperative spirit is a powerful, worldwide engine for community impact.
Tom’s passion for resilience is also personal. An avid mountaineer, he summited Mount Kilimanjaro and Mount Mitchell (the highest peak in the eastern U.S.) in 2022 and is currently training for a trek to Everest Base Camp in 2026. He is based in Wilmington, North Carolina.