At the Reaching Members conference, Tom Glatt detailed why great strategies fail: The "Execution Gap." Learn how to close it using the OKR framework to connect your board's vision to real, measurable results.
Credit unions are spending fortunes on wellness perks to fix burnout. But the cure for burnout isn't a perk; it's a purpose. Learn why employee happiness is a strategic outcome, not an HR initiative.
In strategic planning sessions across the country, credit union leadership teams build ambitious roadmaps for the future. They chart out
The NCUA recently announced a significant shift in its supervisory framework: it will cease using "reputation risk" as
For years, the debate around remote and hybrid work has been framed as a culture war: a battle between traditional
At the recent 2025 National Director’s Roundtable, I led a session on one of the most critical duties of
We often attribute the success of a great manager to broad traits like vision or empathy. However, a groundbreaking 10-year
In the summer of 1975, a Great White shark terrorized the community of Amity Island, forcing Police Chief Martin Brody
Every leadership team has an inherent "risk personality." Some are predisposed to caution, meticulously analyzing every variable before
For many credit union boards, succession planning is a reactive process. A long-serving director retires, and the nominating committee scrambles
Every credit union board fulfills a vital fiduciary duty. Directors are the diligent stewards of the institution, ensuring regulatory compliance,
For decades, the standard strategic plan was built on a five-year forecast—a confident prediction of a single, linear future.
