Governance
Every leadership team has an inherent "risk personality." Some are predisposed to caution, meticulously analyzing every variable before acting. Others are naturally composed, embracing challenges head-on with confidence and decisiveness. Neither approach is inherently right or wrong, but an unawareness of this natural disposition can lead to
Governance
For many credit union boards, succession planning is a reactive process. A long-serving director retires, and the nominating committee scrambles to find a replacement—often someone with a similar background and skill set. This "like-for-like" replacement model feels safe, but in a rapidly changing industry,
Governance
In our last article, we discussed the difference between a reactive "compliance backstop" board and a proactive "strategic asset" board. The natural next question is: How do you make that transition? The answer lies in transforming your governance from a series of meetings into a continuous,
Governance
Every credit union board fulfills a vital fiduciary duty. Directors are the diligent stewards of the institution, ensuring regulatory compliance, reviewing financial performance, and safeguarding member assets. This role as a compliance backstop is non-negotiable. But is it the board's only role? For high-performing credit unions,
Performance
Knowing your credit union's performance score is the essential first step. An 8.2 HealthScore, for example, is a strong indicator of institutional health. But a number in isolation tells only half the story. The real question is not just "How are we doing?" but "
Performance
We all understand the power of a single number to distill complexity. An individual’s FICO score, for instance, synthesizes a vast and complex credit history into one universally understood metric of financial health. It provides a clear, immediate, and actionable signal. Why should the oversight of a multi-million
Performance
It’s a scene that plays out in boardrooms everywhere: the monthly performance review begins, and the screen fills with dense spreadsheets, complex charts, and a dozen different KPIs. The data is all there—interest margin, delinquency rates, ROA—but a clear, cohesive story is missing. One metric is up,
Strategy
The execution gap occurs when a credit union's strategy is consumed by daily operations. Learn how the OKR framework creates a clear line of sight from the boardroom to the front line.
Strategy
For decades, the standard strategic plan was built on a five-year forecast—a confident prediction of a single, linear future. In today’s rapidly accelerating world, that model is broken. Betting on a single forecast is no longer a strategy; it’s a gamble. Resilient organizations don't
Strategy
It’s a familiar ritual in the credit union world: the annual strategic planning retreat. The leadership team and board gather offsite, engage in productive discussions, and emerge with a thick binder containing a detailed, well-intentioned strategic plan. That binder is placed on a shelf, and by the next
Strategy
In a crowded financial market, a mission statement is insufficient. Discover how credit union leaders can leverage authenticity as a strategic discipline to build trust and protect their Human Moat.
Vision
Join Glatt Consulting's Tom Glatt in Orlando, FL, for two key sessions on turning strategic vision into measurable results at the Reaching Your Members in the 21st Century Conference.